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2917 NE Broadway, Portland ORMon–Fri: 7AM–6PM · Sat: 8AM–2PMMon–Fri: 7AM–6PM(503) 555-0192

FAQ

Common Questions

Got questions? We've got straight answers — no mechanic jargon.

General

Do you work on all makes and models?

Yes — our technicians service all domestic and import vehicles, from daily drivers to luxury cars. We have the diagnostic equipment and expertise for Ford, Chevy, Toyota, Honda, BMW, Mercedes, and everything in between.

Do I need an appointment?

We accept both! Appointments guarantee a time slot, but we welcome walk-ins and will get you in as quickly as possible. For oil changes and inspections, no appointment is usually needed.

Can I wait while my car is being repaired?

Absolutely. We have a comfortable waiting area with free WiFi, coffee, and TV. For longer repairs, we're happy to arrange a drop-off and call you when it's ready.

Services

How long will my repair take?

Most routine services (oil changes, brake pads, diagnostics) are completed same-day. Larger repairs typically take 1-2 days. We'll give you a clear timeline with your estimate and text you updates.

How do I know if I really need the repair?

We believe in full transparency. We'll show you exactly what we found — often with photos from under your vehicle. We explain what's urgent, what can wait, and what's just something to keep an eye on. No pressure, ever.

Do you do state inspections?

Yes, we perform state safety and emissions inspections. No appointment needed — just drive in during business hours and we'll get you through quickly.

Pricing

What forms of payment do you accept?

We accept all major credit cards (Visa, Mastercard, Amex, Discover), debit cards, cash, and personal checks. We want to make payment as easy as possible.

Do you provide written estimates?

Absolutely. You'll receive a detailed written estimate before any work begins. If we discover additional issues during the repair, we call for your approval before proceeding. No surprises on your bill.

STILL HAVE QUESTIONS?

Get in Touch

Call us directly or fill out the form below. We'll get back to you within the hour during business hours.

Hours
Mon–FriToday
7AM–6PM
SatToday
8AM–2PM